FAQs
When Will My Order Ship?
Ā Orders are typically processed and dispatched within 3 business days from the date of purchase.
Ā How Can I Track My Package?
Once your order ships, we will provide you with a tracking number. You can use this number to monitor the shipping status of your package by visiting the carrier’s website and entering the tracking information.
Ā Why Am I Unable to Track My Order on the Website?
Please be aware that tracking information might take 2-5 days to be updated and displayed. If you can’t locate tracking details for your package, we recommend checking again 1-2 days later.
Ā Why Is My Shipment Status Not Updating?
There might be several reasons for delays in shipment, including factors such as weather disruptions, customs processes, or logistical backlogs.
Ā What Payment Methods Do You Accept?
We accept a variety of payment methods including PayPal, Credit Cards, Visa, MasterCard, Discover, Western Union, Zelle, American Express and Debit Cards, etc.
Ā What Is Your Return Policy?
Should you encounter any issues with your order (e.g., defective product, incorrect order, damaged package), kindly reach out to us within 7 days of receiving your order. Our team will assist you in reviewing the case, and if approved, we will arrange for a replacement.
Ā Customers are responsible for covering the shipping costs associated with returning the item. The original shipping charges are non-refundable.
Ā Cosmetics, lingerie, and underwear/shapewear are classified as final sale due to hygienic reasons.